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Version: 3.1

View a facility

Overview

This flow describes how to browse facilities in Care and open one to see its details. Care gives you two ways to do this. You can browse the public directory without a sign-in. You can also open a facility from within an organization after you sign in.

Pre-requisites

  • If you use the public directory, your deployment makes the public Facilities page available. If your deployment turns the page off, Care sends you to the sign-in page.
  • If you use admin view, you sign in to Care.
  • If you use the signed-in view, you can open the organization that contains the facility. To add a facility, see Create a facility.
  • You have the access listed below.

Permissions

PermissionAccess
Facility membershipYou can see a facility when you belong to that facility.
Shared Geo OrganizationYou can see a facility when you share its Geo Organization.

Steps

Note: Steps 1 and 2 describe the public directory. Steps 3 to 5 describe the signed-in view.

1. Browse the public directory

Go to the public Facilities page. Pick an organization to filter the list. Care shows the matching facilities as cards. Browse the cards to find the facility that you want.

2. Open a facility from the public directory

Select a facility card. Care opens the public page for that facility. The page shows the information in the table below.

ComponentsWhat it shows
Facility NameThe name of the facility.
AddressThe address of the facility.
Map linkA link to the location of the facility on a map.
FeaturesThe features that the facility offers.
DescriptionThe description of the facility.
UsersThe users that you can book an appointment with at this facility.

3. Browse facilities in admin view

Sign in to Care. Open the organization. Go to the Facilities section of the organization. Care shows the facilities as cards. Each card shows the name, the type, and the cover image of the facility. Search by name to narrow the list.

4. Open a facility from the organization

Select View Facility on the card. Care opens the facility on its Overview page.

5. See the full facility details

Select Settings. Select General. This page shows the information in the table below.

ComponentsWhat it shows
Facility NameThe name of the facility.
Facility TypeThe type of the facility.
AddressThe address of the facility.
Phone NumberThe phone number of the facility.
Geo OrganizationThe Geo Organization that contains the facility.
FeaturesThe features that the facility offers.
DescriptionThe description of the facility.

Expected Outcome

  • You find the facility in the public directory or in admin view.
  • You see the details of the facility on its public page or on the General page in Settings.

Concepts:

Flows: